SMG
follows the ISO 9001 model with ISO 9003. The company is in the process
of applying for certification.
SMG
also complies with SEI CMM. Level II requirements are being met.
The company follows well defined quality
processes, which address software-engineering processes as well as support
procedures. The quality assurance system addresses in process checks
as well as end process checks.
SMG
focuses on process improvement; long term quality initiative includes
metrics capture in various aspects of software engineering, quality
and productivity.